Nothing but problems. The location barcode was not found. The wrong truck with the wrong location was assigned to me. Had it not been for the uhaul customer support agent i don't think I would have been able to get the truck until the location opened
Dean W
Craigflower Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victoria, BC V9A2W8
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Very friendly service and everything was simple and easy. Would definitely recommend!
Sarah OThe location did not tell us we needed other 'app' information etc. Took an extra hour to pick up and return the truck. Very difficult for a person that is not fluent with the internet on your cell phone etc.
PARKER RCost is insane. Gas meter was off: $30 for 60km? App was awful. I might just buy a truck next time
Chris W#rd rental this year with U-Haul, 3rd time having issues using the self service, delaying my rental start time. I recommend actually checking in with the staff instead of using the app/web service to self-checkout. They didn't even tell me what the issue was with my "authentication issues" and just had to keep sending pictures of my license until I initiated a chat with the agent.
kirsten z