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Oscar O.
Customer Reviews for Craigflower Foods
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The service was very good. I have no complaints. The only thing I would change - is the gas. I think that the tank should be full when rented and full when returned. Trying to calculate how much gas I used never has worked for me, and I think I always end up putting in more than I used. If the tank started out full - I wouldn't have that problem.
IRVIN S.Fuel tank must be full. It's easier to return the truck with a full tank than struggling to fill the tank to exact level it was before picking it up.
Kennedy B.Just keep it up.
Lew P.Maybe actually have the equipment advertised, don't offer me a broken substitution, and then bill me for it regardless you damn charlatans.
Rupert G.The truck was filthy when i picked it up and the location doesn't have the best parking. I had booked a trailer 30 days in advance that UHaul at the last minute couldn't provide. This changed all my plans and was extremely frustrating. I ended up having to pay double the cost to rent a truck. Definitely felt like a "bait-n-switch"!
John G.They charged fuel, even when I put some before returning the vechilce.
Juan A.Pleasant man who was patient and professional as I was a first time user of Uhaul. Great service with great service from start to finish.
Lance L.No problem He said my receipt would be emailed 15 to 20 minutes after drop off..
saundra S.Repair the roll up door. I thought I couldn't open it. You really have to pull hard to open it!
Stanislav Z.I got to the location and completed the online share but I wasn't given a code to drop the key off and the box was also not clearly marked as a uhual drop off box. Thanks
SARWAR N.Please send the code to the safety box when the truck is returned. I had to take the key off of the chain and shove it through the door because you didn't give me the code.
Liam K.not at this time
Jean G.i deliver my vehicle 20 mins before my drop off time and he signed me out after it crossed drop of time this is cheating the store did that not good work ethics very disappointed.
JAGDIP R.Everything went well with the truck but the cashier never payed me my cash back from the deposit.
Danielle J.The location was good and the people were nice. My experience with Uhaul wasn't so good though. They didn't have the truck I reserved. I ended up spending about 2 hours on the phone to get a smaller truck a day late. Found out they overbook so someone ends up screwed. This is a central booking system- nothing to do with this particular location.
DEBORAH L.The lock was out of service, and required 45min of work to get the rollers moving at all. Calling customer support resulted in being on hold without human interaction for the duration of trying to get the lock to open.
Lee H.Small shop with a van or two. Easy pick up locale though, just get your dets in ordr first
Berndt S.You guys over charged me for no reason now I have to deal with this!
Sebastian E.