Customer service was very help . Trailer was ready for pick up
DENNIS T
Paisano Tires Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Victorville, CA 92392
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Tires on trailer worn and trailer was dirty. Dirty my mattress. Call uhaul to explain issue.
MATTHEW GThe two women that work there, Edith and Mona, were very rude and condescending! They were also using foul language, specifically the word “Fucking” when speaking to each other in front of me! I found this to be both very disrespectful and rude and I will not rent from there again! Nor will I ever recommend this location for Uhaul and whatever other services they provide! I could not believe the way they were conducting themselves with such foul behavior. And they were both giving me attitude and misguided direction on where and how to park our vehicle when we first arrived at this location. There was a man by the name of Luis whom was very kind and nice to us so for him we were thankful and thanked him for his kindness! As for the other two women, they need to be shown and taught hire to respect customers and provide good customer service! Horrible experience with those two!
ADRIENNE LMake sure the phone number in the reservation confirmation is actually the phone number to the location where the customer is picking up their equipment. And not the number of a call center or off site U-Haul location.And require that the company renting the equipment strap and secure customers vehicle on the transport trailer. Requiring customer to drive vehicle onto the trailer is reasonable.
BRIAN KI didn’t use there truck for no more than 25 miles and they still charge me around 200 $ . Truck wasn’t clean and still got charged for it . Truck had 1/4 of gas not even half a tank .. had to go filled up before moving my stuff
FIDEL L