The only gripe I would have would be check in was not easy at all and it was a bit of a hassle and time consuming. The app and online page would not work well we could not scan or upload a photo of the back of ID card therefore could not complete check in, I had to constantly log out to refresh page and contact customer service. Check in took us nearly 50 minutes. Check out was easier. Truck was fine and it served its purpose. Location is nice, big open parking lot where we could safely park and leave our personal vehicle. Also, the supervisor of Tru Value (Letasha) came outside to assist us because she seen we were sitting outside trying to check in for a really longtime, she tried to help/advise as best she could
Sheldon G
Hawaii True Value
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Volcano, HI 96785
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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I was surprised that the van only had 3000 miles on it. Very comfortable ride. Brandon was very friendly and efficient. All the staff there were great.
Sher GTasha was great!!
Tui M