The front desk girl was rude in the beginning while I was checking in. She looked like she didn’t like her job. No smiles, no greeting. She asked me how many miles I will be driving, I didn’t know and I told her where I was going and her reply was “ I’m not from here”. I asked if she could google it. She hesitated and waited for couple of minutes to google it. The gentleman at the end made up for my rating. He was very nice and accommodating. He moved a vehicle for me to park and made the check out procedure very easy.
ROCHELLE R
Storage Solution Honolulu LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waipahu, HI 96797
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Fuel gauge was Miss marked was charged $51 in fuel charge and only drove the truck 21 miles and put $15 in gas in it before I brought it back. We never rent from here again.. I’m also disputing the charges
Shawn LThe staff was rude, she seemed annoyed from the second we walked in the door. Also, we rented the vehicle for 4 hrs but the location gates closed at 6pm. Online should not allow a four rental at 3:30pm if the gates closed that early. At that point it was too late to find another rental company. I will never rent from this location again
Bailey MVery fast and efficient. Even the return was quick. Definitely will recommend.
Tacey NStaff were awesome. The only issue was that the Van smelled like cigarettes. But it’s not the facility fault. Don’t know how to solve that.
Anthony C