My initial reservation was a disaster. U haul did not get a truck to us on time making us 8 hours late for a deadline. I was suppose to get a phone call within a couple hours after making a reservation but never got a call from the scheduling office to inform us of what was going on. We had to initiate all calls. Customer service was pathetic and we are seriously considering never doing business with U-haul in the future. We were supposed to get a 50$ discount from the home office for the headache but this never got passed along to billing. We will not be using U-haul in the future.STUART J.
Moving Truck Rental in Walkertown, NC at The Auto Store Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Walkertown, NC 27051
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Who caresANDREW SCOTT F.
This location is excellent- friendly, easy to work with.RICHARD H.
Y'all gave away my reserved uhaul. I'll never use uhaul again.Amber F.
Great service, had what I needed when I needed it.ANTHONY W.
Awesome customer service! Brandon made the process super easy!Danny O.
Nothing. Excellent service.DANIEL J.
They just need to open sooner.Roger H.
Unsafe location. Online check in failed since wrong key was left in drop box.William P.
Just keep up the good workCharles G.
We visited 3 locations in search of the size truck we needed. All locations were very helpful and it was cheaper than what we were quoted by Budget. Uhaul matched the price and it was less. The personnel were very nice and very helpful, especially the lady at Marshall St. Location in Winston Salem , NC.Deborah M.
Brandon was great to deal with.Steven S.
Taxes were ridiculous. Idk if this is across the board for all uhauls but I would not recommend a uhaul unless absolutely necessary, the fees and taxes are ridiculous.Melissa A.
When I picked up the UHAUL it had an 1/8 of a tank of gas. I had to fill the UHAUL before I arrived at my destination. Then, I had to return the UHAUL with 1/4 tank of gas. In my opinion, you should return the UHAUL the same way you found it!Dawn E.
everything was fast and great.GARY K.
There was not a lot of parking available to return our auto transport and truck. And where we were able to park the truck it was very muddy.SHAYLA T.
I do not know but I may find out soonTrib W.
Very easy to work with this location.Boyce S.
Renting from The Auto Store was a relatively smooth and easy experience. The people working there were friendly and professional.Timothy P.
Miles price is a little highrobert J.
I made a reservation at one location and get there and they had no trucks so they sent me to this location which delayed me from moving when i needed to. After getting the truck everything went well until the next morning when we called to verify where to turn it in. The rep had to find another drop off location because that one was full. She gave us a 20 mile credit which was nice. When i took it to the drop off location a very nice gentleman helped me named Mr. Moe. When he entered the information it showed i had the truck for 6 days and had 6000 miles which wasnt correct. I only had my truck for a day and i was aware that i would go over in mileage about 85 miles in addition to the 50 that went with the truck. Mr. Moe wouldn't charge me until he figured it out. He called to confirm that everything was taken care of with a 33.00 charge for the overage in mileage. When i checked my banking info they had charged me 84 additonal dollars. I had to call the 1800 number and the rep waived the charge after verification. I have never had an experience like this ever. It was a total inconvenience. I wont be using uhaul again.Daphne S.
This location was unable to amend the contract from a 2 day rental to a 1 day rental. The rate out of this location to Ocean Isle Beach NC was double the rate out of Ocean Isle Beach, NC to Walkertown, NC back in May 2019. Disappointing.Steven P.
Great Service Kind and friendly I was Very pleasedAldine I.
They did not have brochures for the insurance and the dolly was in poor shape, I didn't even get the furniture pads, because everything looked very used. My original location didn't have what I needed and U-Haul waited until 830p the night before to tell me I had to go to a different location. Poor communication.Heather A.
This location is excellent! The personnel are outstanding, and went above and beyond expectations. I will definitely recommend these folks.david C.