In terms of the vehicle itself everything was neat and clean. However the the associate helping me with my reservation upon pickup was a complete imbecile. She tried to scam me out of an additional $100 because I was paying with a credit card and it was not mentioned during the time of the reservation i made online. She was also telling me that I had to secure the reservation with a credit card other than the one I had reserved online the night before. I believe her name was Rosa but do not remember exactly. I would personally rate her Services a 0 out of 5.
RODRIGO J
PM Express Boat And RV Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Walnut, CA 91789
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Great Customer Service
MICHAEL JThey charged us extra 3 gallons gasoline. Not fair. My husband already went to the gas station to get gas, the exactly gas level as we picked up the 20’ truck. Never refer any friend to this location. Walnut CA location. We like the others location better, the truck fill with a full tank of gas when you pick it up. We just add the gasoline to full when we return it. It’s simple, no extra gas charge. They should refund us $20 that they over charged
KOAN TThanks The lady their was nice and very helpful.
GEORGE GFriendly service
Melissa C