The 2 women I dealt with were professional, polite and extremely organized. They knew their products and there were no surprises.terry T.
Moving Truck Rental in Warren, RI at Twiggs Automotive
(U-Haul Neighborhood Dealer)
Warren, RI 02885
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat-Sun: 8 am - 12 pm
Special Operating Hours
- 7/3/2021: Closed
- 7/4/2021 - 7/5/2021: 8:00 am - 12:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Warren, RI 02885
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was a face mask left in the dash and water bottle in the passenger seat door that were from the renter before us. We did not touch either item due to covid and sanitary reasons. Otherwise, the truck was clean and the rental was easy.Kimberly B.
We were overcharged & I don't think they check the right trucks when you return them. If you use this location, document everything! Take pictures of the fuel gauge & the mileage. Don't trust them!Virginia C.
UHaul should offer discounted rates for those who rent UHaul vehicles regularly. Repeat customers should be offered that opportunity.TIMOTHY P.
I would never recommend Twiggs as a pick up location. Everyone was rude from the moment I walked in the door. They couldn't be bothered. The truck was dirty inside. During my drive to my destination i saw a chip in the windshield, taking note to mention it after i returned. When i opened the back of the truck it was filthy & not swept. Upon my return two employees looked at me ( with no masks on) and went back to what they were doing . It wasn't until a few minutes went by & another family came in ( which then exceeded capacity) that a man yelled from across the room. He told me just leave the key! I asked if we are going to go inspect the truck. He said why something wrong? I told them about the windshield and the rude woman who waited on me in the morning said in a sarcastic tone, that's why you got insurance! I have never rented a uhaul from this location, the location i always use, tru value taylor rental, didn't have this size truck at the time. Taylor rental is highly professional and they are thorough and helpful. Never do you feel like you are inconveniencing them. I don't recommend Twiggs automotive. Absolutely rude and unprofessional.Mary L.
Lower the price for a two hour rental.TIMOTHY P.
These people are very easy to work with, friendly, and make the rental process quick and simple. They're also very accommodating in the event that you need the vehicle longer than anticipated, or are a little late in returning it. This is my second time doing business with them. I will continue to go to them in the future if/when I need a U-haul.Edward P.
I had to go into the building to get the truck, I wasn't given a choice. I was told to move my car from the obviously open area on the other side of the building to be behind the building and dumpster. Which did not seem like a secure location at all. I was also told to ignore what I put into the app. The guy tried to overcharge me, but I corrected him. Instead of taking a couple of minutes to pick up the truck, it was more like 20. What a time waster... Never going to that location again. Definitely a bad experience.Mark V.
The Staff were extremely helpful.DONALD M.
Your reservation system and local availability of equipment is poor. Just a few years ago we had no trouble finding the right trailer for our needs. Our company rents trailers from time to time and because of the nature of our business the use of which can not always be foreseen. Now, with your national system we have trouble finding equipment at the nearest locations on almost every rental. I don't know why that is but it's inconvenient and forced to look for alternatives.Leonard V.
I rented a panel van. I was surprised that when i filled up the gas to full that it took 9 gals for only going 90 miles. Very disappointing.Lester S.
Our confirmation email listed a different pick up location so we went to that location. They didn't have our reservation and called Twiggs and they had it. We should have been notified of the proper pick up location.Gayle N.
Not a thing. Twigs Automotive was friendly, courteous , and I will continue renting there all the time and recommend others to do the same.Carol M.
Love them. Thank you.Marlisa A.
Nothing. Staff was pleasant, my equipment was ready on time. Price was a little more than quoted by the 800 reservation number but a good experience.Karla F.
Love themMarlisa A.
Excellent customer service at Twiggs AutoCare center.Robert T.
you guys were great.Jim N.
Excellent and friendly service. Always a good experience.David D.
Ease in obtaining the vehicle on pickup day and friendliness of the person who helped me.David B.
None of the male employees or the male customers wore masks, which is very disturbing and in violation of the law and company policy. It was strange that the women all wore masks, but the men did not.Ronald B.
They had the equipment I needed and were freindly to work withMICHAEL C.
Chrissy in the office was extremely helpful and very pleasant.Allyn M.
Twigg's was awesome! Will definitely rent from there again!Chelsea B.