The trailer was advertised as a 6x12 trailer which is what we needed. We picked it up drove 20 minutes home only to find that because it was an old model the actual lift gate opening was 5’4” so we could not fit our utility vehicle in it. We returned it promptly 20 minutes later but were told it was our responsibility to check the size before we left and that once it leaves the property there is no refund. So we wound up paying the entire rental fee on a trailer we had for less then an hour. The service person was accommodating at all. This will be the last time we use your services!
WILLIAM E
Wadeson Home Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Warwick, NY 10990
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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DANIEL CAddress the warning lights in thee dashboard BEFORE you provide the vehicle to a customer
PETER LThe engine light and the tire light was on. I came back inside and told Steve who said everything is fine with truck. It was that it needed an oil change. I have pictures showing that the truck was saying Service Tore monitor system. Steve refused to look at the pictures. Steve said that's the only truck and assured me the truck was fine. I needed the truck to move my son to his new apartment. The air conditioner was throwing HOT AIR. When I returned the truck on Sunday Steve told my wife to move her vehicle. She was following me to bring me back home. When my wife moved her vehicle to the other side of the street. Steve caused at her and said these fucken people! My wife is Latina. I told him that's my wife why are you causing at her. He walked inside the office. I complained to the owner who didn't do anything, also they tried to charge me an extra $19 for fuel. When I brought it to their attention they returned my $19 to my credit card. I will never return to this location again.
CALIXTO BCraig is the best
Brandon M