I would not recommend this place. For the reason that I paid for a dolly that I never received, the back of the truck was full of piles of dirt and leaves. The person at the U-Haul did not tell me that I had to take pictures before and after of the vehicle. I was not told to take a picture of the mileage at the beginning and a picture of the mileage at the end. The truck broke down and I had to get a boost from somebody so I could get the truck back on time. I would love a call from a U-Haul representative that can help with my bill and remove the dolly and ensure that I only get paid for around 8 km. You can find my email and or my phone number in my booking
RENEE V
K W Safe Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterloo, ON N2J1X5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Extremely overcharged. Will never use again
Mathieu DIt can be a little awkard getting the truck out on the narrow parking area, but the staff are excellent.
Nicole QThe cargo We rented was covered in snow and ice, took me and my friend half an hour to clean. We were blocked in by an employees car for half an hour and couldn't even leave the location. After that, the guy gave us some attitude right before leaving. We reserved furniture pads and moving blankets, we were told they didn't have any the day of (could have made accommodations to get some myself if I had known this ahead of time). Parking spot for the van was covered in snow, I almost fell into a basement window well because the spot around was not cleaned of ice and snow.
ANTHONY GAll good! Thank you!
Dusan R