Handed Keys to cashier in a random supermarket. Uhal themselves called me two and a half days later: “Did you drop the truck off?” Anything could have happened in that time, then who’s responsible? Feels risky, chaotic and downright disorganized.
Levi U
Kishki Halal Supermarket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterloo, ON N2L3V4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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I booked to pickup before the store was open but on arrival discovered the key was not in the vehicle. Luckily it was a short wait till they opened. Although all went well, I felt the lady was suspicious rather than carrying the traditional awesome uhaul welcome. Apart from that, everything was as usual, the awesome uhaul experience.
Ramzi Ki returned the truck with fuel level on what i got but still got charged for it i will call customer service tomorrow this is the third time it has happened please check before you guys charge thank you
Viren OYour booking system online needs to be easier to use, especially on mobile devices. Having to move thorough countless pages trying to upsell me with other products made it difficult to understand what I was actually booking, and was overwhelming. I would have been more likely to buy additional things like a mattress cover if I could just select it before I checked out. Instead I was bombarded with addition pages, and unsure of what was in my cart initially. Your staff was great, but I will not book with you again because of your online booking system.
Olivia RIt was a mess during the pickup. They didn't have a dolly and had to travel 6 kms to collect.
Abdul S