The store person didn’t have key or know what the 4 digit lock code was. We waited well over an hour until she was able to seek help. No instructions given or anything reviewed once we did have the keys. We missed our elevator reservation for move out. We had ordered moving blankets and there were none in the truck.
Pina V
Kishki Halal Supermarket
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waterloo, ON N2L3V4
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Customer Reviews
- 3.0 Average Customer Rating
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There was a mixup NO Dolly available. Make sure when you bring truck back take video and llots of pictures. Also when you hand key back get Lady to process return right away, I was getting txt to bring back van at 10 at night when I returned van and gave Lady key at2.30 PM.
RICHARD NThe truck could have been better maintained..
suhas jTook pics, dropped off the vehicle then the keys, went into the location, no one was around.did some shopping, checked out. No Uhaul interaction at all, online only. Again, your online system works, dropoff is easy, seemed a random dropoff point, but it worked.
Ron TThe worst location. Cashier was trying to do returns and new rentals on phone while charging out people in the grocery store. Which took hours and told me to put Ket in drop box then cam running out to tell me I can’t and it was too late.
ADAM E