There was no one there and I could not do the return myself because of poor cell service. I had to call and they selected the wrong return location and caused an additional charge of over $400 on my bank account.
Daniel Y
Freight Patrol LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Watertown, WI 53094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I was very disappointed that I reserved a 20 foot truck, then received a call from U-Haul that I was getting a 26 foot truck which is not what I originally asked for then I called back. They put me in a 20 foot truck and the day before I was to pick up, I called to confirm my reservation and then I was placed in a 15 foot truck and I was not very happy because I had to make two trips instead of having the the 20’ foot truck and could’ve got my move done in one trip. So I was not happy with the situation of somebody kept changing my request for my move so it was very disappointing. On that aspect, but the U-Haul facility where I picked up were very kind.
LISA FMy only complaint was that the side mirrors needed an allen wrench to adjust and none was provided, I spent most of the tripseeing the side of thet ruck in the mirror. Not very safe
JOHN WIt was very easy to access and return equipment without assistance.
DAVID GI wish they would give you a receipt with time of turn in.
Bill F