It’s been almost a week and they still haven’t closed off my contract and reimbursed the difference! I have been on the phone multiple times with no avail.
LAURA C
Modar Tires
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Welland, ON L3B5G4
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Customer Reviews
- 2.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkOn site assistance was lacking. Staff sat in truck with his phone & did not respond to our calls. The truck we ordered was not available & on site staff offered no re course
Donna TI showed up at 9:00 to pick up the truck and I was told somebody would be there but they said they are never there on a weekend. Finally got to someone after 10:00. Called You Haul service they were able to help but said it was because we were late but we were there. The mobile app wouldn't connect so I couldn't move forward. U-Haul online was able to help but by this time it was 10:30 so we were an hour and a half behind. Would never recommend this
Nancy GMobile pickup was a nightmare. Also was promised a rate of $0.79 per kilometre but was charged full price
Eric GIt wasn't a good service and the whole experience was just very uncomfortable. I will not come back or recommend to anyone
Sindy M