The guy in the gas station was not helpful at all when i asked if the truck would be gas he said it was diesel. Even though the key says GAS thank God I consulted AI before returning it. Besides this very inpatient and didn’t explain anything. I would use U-Haul again but not in this location.
Claudia S
21Xpress
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Bastrop, TX 78602
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkUhaul wasnt ready and blankets were not available.
Emily NTeach the team how to bring up a reservation. It took him about 15-20 minutes to find my reservation and kept telling me am I sure I selected that location for pickup. I showed him the reservation email at least 3-4 times. He was about to call his boss when he finally found my reservation. He also tried to charge me more than quoted online but I got him to fix it based off the quoted price.
KEVIN Hgreat service!
RICHARD HMobile wasn't working so the gentleman helped me out.
JEFFREY J