I submitted a review last night through a link sent to my phone, but would like to reiterate my mention of these deficiencies: - AC/fan were not working barely at all on a very hot day. - the shift lever on the column felt as though it was going to fall off. - even though we were traveling at posted speed limits and under, the speedometer read 80-100mph for the last part of our return trip home. And last night's text indicated we had not returned the rental 2 days after we did (15 minutes before it was due back). We expect better from UHaul regarding maintenance. Can we expect a reimbursement of a percentage of our costs based on the items listed above? Michael Heaney 401-529-9503
MICHAEL H
West Greenwich Grocery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Greenwich, RI 02817
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Only complaint I have is that the Air Conditioning doesn’t work. Nothing was blowing out of the vents.
Ben BThis place is a grocery store also and it is in a small town and the people were extremely friendly and helpful.
JAMES RNot a lot of room at this location. And tucking the trailer in behind another U-Haul truck was a little dicey as it required pulling out on the highway a couple times with the front of my car in order to line things up. No signage to indicate where to leave the equipment nor any lines on the blacktop. Not well lit either which made it a little difficult to take the return photos. Needed a second person to hold a flashlight in order to provide sufficient illumination as we returned after dark. The trailer ended up on a slight slope so chocking the wheels was a necessity But overall, we got through it and were able to get back on our way in about twenty minutes. One thing to note with this 6x12 trailer: it is HEAVY, and lifting it off of the ball is not exactly easy. I had a long 2x4 with me that I was able to use as a lever to lift it off. This trailer should really have a jack on the tongue to get it on and off the hitch. The whole self return process is convenient, but it does seem a little weird leaving a $10,000 trailer in a dark, unattended driveway, with no "hand-off" to a real person. I guess the photos that you take are your proof that you returned it.
JAMES HThe two girls there were very helpful
David F