Scheduled pick up location was changed due to the original not having the right size vehicle. They confirmed the pick up time of 8 am, however the tow truck driver showed up around 8:25 and said they did not open until 8:30. We had self check out, which took forever in the rain with 1 bar. Tow truck driver stated he could help if we needed and walked inside the office to not be seen again. U-Haul was parked up a grass hill with obstacles and ditches.
Ian F
Road Rescue Towing and Recovery
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Westminster, MD 21157
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner, Rick, was fantastic (despite being a Redskins fan!). He was knowledgable and personable.
Rick LThe pickup location needs to be verified. I had purposely selected the pickup location as it was near my storage facility but when I got the text message, it had changed and I didn’t verify the location in the text. When I arrived at the facility to pick it up is when I discovered it had been changed. However, the guy was still professional even though his location was not open for business at the time I arrived. We were both ticked off, but it worked out okay.
Kary REverything was great. Thank you!
Beverly OI only rent from this place. He knows what he is doing and very helpful
Robert G