The men at that store had NO IDEA how to assist me with my check in online the Uhaul. 1 man says they’re not affiliated with Uhaul & checking me in? After I talked to representatives at Uhaul I was finally able to unlock orange box BUT then their was NO keys in box. Finally one man found the key to my truck. I was at location for over 30 mins trying to figure out how to check in with uhaul app. I had movers waiting for me so the poor movers had to wait as the people at the location tried to find the uhaul key! I definitely deserve to get my money back / refund because that was chaotic & stressful. Colleen
Colleen M
Maaco Wheeling
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Wheeling, IL 60090
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Your app is horrible. Never gave me receipt and app is clumsy to use. Would not want to go through the numerous hassles I went through to rent and return the vehicle. You need to do a lot better
Thomas HAll good.
Kevin CI retned a cargo van. the van was fine. I told the attendant I may drop off after closing. He said hat was no problem. I returned the van around 5:45, 15 min after closing. I parked the van exactly where i picked it up and dropped the key in the drop box. the following morning I phoned to make sure the saw the van and to let them know that someone had left their IL Ipass transmitter, keys and a Rx in the vehicle. they didn't really seem to care. Late in the afternoon I got a call from Uhaul wanting to know when I would be dropping off the van. I missed the call so I called back the number they said. I waited about 40 minutes to speak to someone who again, didn't really care and didn't ask my name or contract number. They just said it was all good and hung up. in short, picking up and use of the rental was fine. the return process was terrible.
Robert Pbrought vehicle back with more gas than I started with, and still got charged 25.00 for gas I don't know if this is the location or U-Haul overall but I wouldn't use this service again.
Jeffry D