Self service is too lengthy, difficult & time consuming to handle if its @ same price then other locations. Better to go other locations where we can get ready vehicle & move on your work instead of spending the time to find keys & taking pictures & answering all questions on app. I will never recommend this type of service location.
WAQAR A
New Age Truck & Equipment Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wheeling, IL 60090
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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This location’s address is confusing as it does not show up correctly in google or Apple Maps. There was no one there to help or ask questions once I found the location. The area to park the trucks is not well maintained and the key drop boxes are confusing.
Casey LWhen address was typed in to maps, it brought us to the wrong location
Anna SGood people. I reserved as a pick up with counter service but it turns out it had to be the remote/online pick up. However I called their phone# and he called me right back to assist me from the beginning to the end of the check in and get the key. Check in process is pretty smooth. I had issue with the lock box but then he came to help (he showed up in 5 mins!) and opened the lock box for me. I wasn't doing it correctly though... when I returned I just had to put the key back in the lock box and everything done! This is not the first time I rent the U-Haul but they are the best so I don't look further....
Yukako NIts ok for a drop off, back of a warehouse row where there are no attendents and not gated. It is not visible from the road, but made me uneasy about dropping off a trailer with no security..We all know how things go these days. As far as check in, took pics and sent (txt)to number provided as proof of my drop off and was confirmed immeadiately..that part was easy. Overall convenient spot for me as it was 6 miles from my unloading point in glenview, I got an email confirmation very quickly which was settling.very easy return of a 5 x 8 trailer
ronald s