When I arrived I was not aware this was not a U-haul. I drove around the blocks a few times looking for the U-Haul facility. There was no facility. It was a residential neighborhood. I was confused as I drove around looking for a U-haul facility. I could see what I thought was the 10’ that I had rented and it was parked by itself in a grass field with no sidewalks or roads leading to it. I walked up to a house that had the address of the facility and there was no one home. I called the ‘facility’ and the woman was very helpful in talking me thru on the phone how to get to the truck and where the keys were (about a 20 minute phone call). Overall the process of me arriving to pulling away with the truck took about 45 minutes.
WILLIAM S
Repairing Hearts Communities
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Chicago, IL 60644
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Their service is well above excellent . They put the customers first by showing up and staying until you have been processed even when it looked like there was a spiritual storm or mountain and our safety was their number one concern. Thank you for being in the Community Repairing Hearts Communities 💕 !
THERESA RHelp was there when needed very sweet lady helped me
THERESA RVery helpful and friendly
Theresa RCustomer service superb they will be with u all the way if assistance is needed!!
Theresa R