The truck broke down on the highway, leaving me stranded. I had to pay $70 out of my own pocket for a taxi, and when I asked them to reimburse me, they flat-out refused. As the grand finale, they billed me for two full days of a truck I couldn’t even drive.
ANTON M
Titanium Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Whitehorse, YT Y1A0V3
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Those rolling doors are a menace if things shift. There should be an access hatch somewhere incase there are issues.
KAILEE MI recently rented a U-Haul and was not happy with the mileage charge. My total trip was 13 km, but they charged me for 12 miles. This doesn’t seem right, because I tracked my distance on Google Maps and I know exactly how far I drove. It feels unfair to pay more than the actual usage, and customers should not be overcharged when the company can clearly verify distances. I hope U-Haul improves their billing accuracy, because otherwise the rental process itself was fine.
MONEY TVery nice people and services
Franklin JStraight forward and easy to transact. Flexible with the hours of drop off.
MARIANNE R