The drop off point was not marked in any way to identify it as U Haul was very hard to find in a bad neighborhood. No other U-Haul vehicles to identify it. One of the employees had me park it on the road because there is no parking area, said he would get me checked in and disappeared, had to locate another employee to check in and no of them attempted to help a 68 year old man to disconnect.
Keith T
Quicks Customz And Offroad
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wichita Falls, TX 76301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 2.5 Average Customer Rating
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They were very helpful and nice.
Goldie PWhen I set up the rental, I chose a location that I knew would be open on a Sunday. When I got the text from uhaul concerning the return it was at a location that was closed, unmarked, and had no drop box. I called the location that I had requested and they said that I would be charged a fee if I did not return it to the location listed in the text message. We ended up locking the truck and then coming back the next day when the location opened to make sure I was returning it to the right place. I asked where the drop box was and the attendant said they didn't have one yet. Even more frustrating than the pickup location.
Valerie RChase was excellent.
titus w