The employees were friendly and helpful. The vehicle was not ready at the pickup location and I was not notified that the vehicle would not be available until I showed up. However the employees did work to find another vehicle at a "nearby" location and they considerately discounted my costs in light of the inconvenience. So I give 4 stars for their helpfulness and deduct one star for the company's (apparent) struggle in logistics coordination and communication.
Ben N
Clarks Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Williamstown, NJ 08094
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Way too expensive
TROY RI booked and confirmed a 15' truck. When i arrived for pickup the keys were never placed in the lockbox. I was forced to take a 10' truck which took more time, miles and gas and paying the help for more hours. Someone didnt do their job which caused my issues. I would like to request some money back because of this.
KELLY WIt was perfect
Steven FUhaul has been a staple in my life for over 43 years and I will continue to use the company
Audrey M