Nobody present to assist and the mobile process was cumbersome. I would prefer an actual U-Haul location.
Rob J
Funky Town Vintage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Services at this Location:
One-Way and In-Town® Rentals in Williamsville, NY 14221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The return process when there is no staff is very complicated. I would not go to an unstaffed location again. We called and the agent on the phone was not helpful and a little short with us.
ROBERT ETruck covered in snow. Blocked in by snow. Barely started due to weak battery. No gas in truck
ERIC MWe used the app and digitally checked out at night when the store wasn't opened. It's was easy to do and we were grateful that we didn't have to park the truck overnight at our home.
JULIANNE RI dropped off the truck at night and left the key in the box like the app said. the next day, it had not been 'checked in.' The day after, I got an email from "equipment recovery." It was finally 'checked in', but I would certainly not drop off at this location again, and probably not after hours at all.
Andrew A