I wish all U-Haul centers had this level of service. Despite my delaying the return for several days, they worked with me. Good people. This will be my go-to center, going forward.
giovanni m
Pinnacle Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28401
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Excellent service. Very helpful.
MASON BEmployees were very helpful!
JODY FTruck was dropped off after hours. Please update survey to add non-applicable OR dropped after hours… under “were personnel helpful”.
VALITA LI was told verbally that any overage in mileage would be charged at 89 cents per mile. But the paperwork showed $1 per mile. Of course i didn't notice this until truck turned in, out of town, & debited to card. Called customer service, but no help as they could only go by paperwork. Be sure to read papers carefully! Don't be in a hurry & don't trust what they tell you verbally. Didn't think i would have to be on the lookout for such shady practices from this company, as i have used before when moving. Will go elsewhere in the future.
VALERIE B