Passenger side wheel for the 6x12 trailer was flat the very next morning. Upon further inspection from roadside service it was determined the tire to be dry rotted and leaking in several places. The staff at this location was friendly and helpful, missed the mark on inspecting the equipment before use that could have resulted in a dangerous situation.
Benjamin S
Earls Wrecker Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wilmington, NC 28403
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How U-Haul Reviews WorkTruck had no gas and smelled like cigarettes. The location was hard to find on the map and there were no instructions on how to pick up your vehicle while the office was closed. If they posted those instructions somewhere I would have really appreciated it. Also, if they had filled the truck with gas that would have been nice…
Elizabeth CIt went smooth
Rance WCheck the equipment thoroughly before renting it. The lock on the rear door was jammed. The air conditioning didn't work during an extremely hot day
Sanford LDropped off Tuesday around 1pm and it wasn’t checked in until 4pm on Wednesday. Workers were there when I dropped off. Unacceptable customer service.
Michael C