The overall experience is okay. The staff was friendly. The process of renting was fast and efficient. However, I was surprised to check the final invoice. I was pretty sure that I did not avail the damage waiver. I worked at a car rental company so I know how things work. But included in the invoice was the LDW charge.
Alexser T
Neighbourhood Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Burnaby, BC V5E3B6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The owner of shop was fast and friendly! All the U-Hauls were in great shape, I’ll be using this location from now on, 5 stars!
Brent KNice service from Shoaeb brother Thanks
ABDUL AAir pressure check and fix gas gauges
BYUNG LI booked the rental through the online website. When I went to pickup the rental the location services did not work so I had to see the U-Haul rep. They were very helpful however when I returned the truck she had added insurance to my order for $16 even though I had specifically said no to insurance when I did the online request. My total rental was for 1 hour and a total of 9 kms. Why would I need insurance ? Besides I already have insurance through both Rosdstar and my credit card. Terrible that U-Haul would scam customers like this. A $16 charge on a $19 rental. Really.
STEFANO T