I rented a truck today from the Main St U-Haul location in Winnipeg, and the condition of the vehicle was completely unacceptable. The cargo area was extremely unsanitary. It smelled strongly of urine and appeared that someone had used it as a restroom. I had to clean the entire area myself and cover the floor with cardboard just to be able to place my belongings. The cab was also very dirty. There was cigarette ash all over the interior, including in the cup holders, and even cigarette butts left behind. It was clear that previous renters had been smoking inside. No customer should have to deal with this. A rental truck should be clean, safe, and ready to use. I would not recommend this location unless they seriously improve their cleaning and maintenance standar
Ehsan T
Pharsqde Uptown
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R3B1C9
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- 3.0 Average Customer Rating
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The pressure in the front left tire was low according to the message displayed on the dash. This could have been easily fixed before my arrival. Otherwise, everything else was excellent. Just a bit of a sketchy area.
Lorne GThe location was sooooo bad so bad customer service it was alone guy working there i waited in queue for my turn once my turn came he started helping me around 11:45 i was there at 11:30 he was helping me then was taking another customer he kept doing this shit and gave me key around 12:28 soo bad location
Anmol BThe vehicle is in the heart of ghetto. Did not feel comfortable picking up the unit or dropping it off. The vehicle was not cleaned and was covered in graffiti. The vehicle was picked up with 1/8th of tank of gas. The vehicle did not perform as though it had winter tires which extended my rental period substantially.
Scott MHe didn't briefed anything. Just handed the keys and said everything is self explanatory. I felt ripoff.
SAURABH B