You are claiming I didn’t return a fridge Dolly which I put back where I found it. No one came out to check the trailer or the Dolly when I dropped them off. And you are charging my credit card for this. I will be contacting visa to let them know it is a fraudulent charge on my card.
SCOTT L
True Blue Carwash
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R3T2G6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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ANTONIO AWhen I picked up my rental, I confirmed with the young man that I would be returning at 1:00p.m. the next day. He abruptly brushed me off and said "yeah yeah yeah". When I left, I received confirmation email/text that my rental was due 8:30 a.m. the next day which would not work out as I booked for 1:00 p.m. given my move in time was 9:00 a.m. I tried calling and someone answered the phone and then immediately hung up. I called 7 more times and no one answered despite I was calling within business hours. I tried the Uhaul chat which was useless as no one answered despite my "wait time was 1 min". I called and spoke to Dawn of UHaul who sent a text message to the GM of True Blue to indicate I would need the rental until 1p.m. As I was in the process of moving, I received a call from staff at True Blue indicating my return was due at 8:30 a.m. and they needed it immediately. They indicated no one called or left them a message. The uhaul was returned shortly after 10:00 a.m. This is a complete lack of service. It all started with the counter staff being rude and not confirming my need for the rental until 1p.m. Do better UHaul.
Genevieve MThey charged me way more extra for gas. I probably burned 3 litres of gas but they charged me around 8 litres.
IMTIAZ HNice customer service, no complaints!
ROBERT Z