I ordered a truck along with 2 utility dolly’s & a furniture dolly. When I got there to pick the truck up, I asked the staff member if the dolly’s were in the truck and she said, “no we don’t have dolly’s here”. I said “why didn’t I get a phone call about this so I could call another location? She said I could go to another location. I couldn’t go to another location we were in the process of moving. I had to get out of my apartment. So instead of moving taking maybe 6 hours it took us 13 hours, because we didn’t have the dolly’s! I am now injured and so are my movers bc we had no dolly’s! I’m beyond pissed off and I will never go to this location again and I will never recommend this location. Staff was no help and very rude, she spoke to me like it was no big deal that I didn’t have the dolly’s. I want my money refunded to me in full just because of the inconvenience of this situation.
Sharla J
204 Fuels Waverley
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winnipeg, MB R3T0P7
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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It's a busy location but the staff isn't well versed in the operation of renting a Uhaul product. Or maybe improperly trained.
JEREMY ROne tire was low but I carried a light load so it was ok
JABOB TIt said on the u haul web site it's 1.19 per km I was charged 1.92 per km why ?
FRANK DThe staff were so helpful and kind.
FRANCYN M