Hidden inside a laundrymat? I looked around for a while before the rep came out of an unmarked back room. Service rep was not cordial at all. Abrupt. Truck had low tire indicator on and when I called it to reps attention, he told me to ignore it. When I returned the truck there were some "specks" of fabric from a moving blanket in the bed of the truck, He pointed them out and I picked them up with my fingertips. When I got out of the bed of the truck, I let them fall on the ground and the rep complained. i told him the wind would take them from here. They were "specks" of fabric.
Phil C
Providence Investment Holdings LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winooski, VT 05404
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Customer Reviews
- 2.5 Average Customer Rating
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One little and one big concern. The big concern is that I was overcharged with $20 for an after hours service fee. However, I didn't return the truck at 6 --as the receipt says-- but at 3.30. The man working for UHaul in the Winooski location can attest to it. The little thing is that the letters in the padlock are worn out and difficult to see. Overall, i was able to go through the whole procedure thanks to the kind man who helped me with the instructions, the padlock and the truck return. Without him, I'd have been lost.
rafael oIt is easier to have someone there when picking up a vehicle. If i had known there was no person to assist me, I would have picked somewhere else.
Teresa MThe truck was old and beaten up. The dashboard had a warning light on when I got in regarding the tires. I do not care for the online pick up. I would rather speak with a person. With that said there was a gentleman their who was helpful with the online process - he was great. The location was a little sketchy.
Michael BThe agent was rude and inpatient. He deleted my dropped off location too and caused problems
Kathleen M