Jamie was a racist who, out of the blue, had no problems telling me that, “Haitians really do eat dogs and cats” and that she’s an avid Trump supporter. We had no discussions about political topics before she spewed this hateful speech. While in the office, her conversation to me was about how disgruntled she was regarding her job before mentioning this. As we were walking outside, I stopped by my truck to get her some napkins because she had spoken of her employer taking everything out of the office, even the toilet paper, and how the office was being taken over by corporate. Because I am an empathetic person, I gave her some napkins so that she could use the restroom properly. This is when she told me about Haitians and her support for Trump. For some odd reason, Jamie waited to tell me this as we were walking outside to the rental. I told her that I don’t vote but I know that hate is more prevalent due to the current situation. She then said that Trump does a lot for black people as he gave money to HBCU’s. She was so forceful and adamant about her belief; So, I told her that she would not understand unless she was a person of color. She quickly proved my point because her whole demeanor spewed hate. Jamie left from the truck and I looked over it. The truck was extremely dirty, had bumper damage , and torn linings. So, I went back in to inform Jamie and she told me, “what do you want me to do about it?” My app wasn’t working as Jamie was aware, so I had to call customer service to submit a portion of the photos that I had taken. I wanted to ensure that Jamie did not try to trump up charges on me since she acted the way that she did. Upon return of the truck, in which my husband and I did not use as planned because we felt that it was not in our best interest to continue the rental, I went on to the office to request the receipt and Jamie told me that she would send me one later. No other customers were in the office so I told Jamie that I would wait for it. I went back to the car and we waited for quite some time, so I attempted to go back inside and the door was locked. I went back to the car and my husband knocked on the window to ask her when we would get the receipt. She ranted and immediately got upset and got in the phone. She closed the blinds. I had to call customer service again to obtain my receipt and speak to a manager about my experience. I am completely appalled and lost money because of Jamie. I don’t think that Jamie really cared about expressing her hatefulness because she is going to work for the city of Deland. How do I know this you may ask? It is because she informed of this while expressing her dissatisfaction with working for Uhaul. I am disappointed that my day was ruined by Jamie and nothing was accomplished. I am totally outdone and will never forget my experience.
WENDY W
Personal Mini Storage Forsyth
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Winter Park, FL 32792
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Customer Reviews
- 4.5 Average Customer Rating
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Great location and very nice people who run the place.
MELISSA KN/A, employee at the location was very nice and i would strongly recommend to anyone
Lincoln HI was tricked into getting a credit of $30 on my reservation if I topped off the truck to at least 1/4 tank. It took exactly $30 to get it to 1/4 tank. So there goes my credit. Then I was hit hit with a $25 cleaning fee. So not only did I lose out on the credit they hit me with a cleaning fee when the truck was clean! I did call to ask for the cleaning fee to be removed but that was unsuccessful. That will be the last time I go to this location. Please dont fall for the gas credit guys!
Alex AThe van I received had lots of dirt. It didn't look like it had been washed in a long time. The cab left grime marks on some of my belongings. However the owners are very sweet and responsive.
Felicia B