Ref contract # 92743203. Returned trailer today 4/20 instead of Friday 4/23. Possible to get a credit since it was returned early? Thank you.
JAMES T.Moving Truck Rental in Woburn, MA at U-Haul Moving & Storage of Woburn-Route 128
31 Olympia Ave
Woburn,
MA
01801
(Formerly known as the Charette Building)
(Formerly known as the Charette Building)
Services at this Location:
Contact Us
31 Olympia AveWoburn, MA 01801
(Formerly known as the Charette Building)
Services at this Location:
Location Hours
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- 24 hour customer return
- Boat storage
- RV storage
- Vehicle storage
One-Way and In-Town Local Rentals in Woburn, MA 01801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
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Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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U-Box® Containers
We ship across town or accross the world!
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Moving Supplies
We sell hundreds of products to make moving easier!
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Trailer Hitches
U-Haul is North America's #1 hitch installer!
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History
We have an adaptive reuse program to better the enviroment!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 5.0
Amilcar Ruiz was kind, unhurried, knowledgeable, and very efficient in helping with my rental. Could not recommend enough. Thank you for your help.
DAVID D.- Rating:
- 5.0
Remember to offer the lock for the truck
LUZ C.- Rating:
- 5.0
Kayla ( support team) at front desk deserves huge appreciation for her customer handling skills. She is polite, knowledgeable and prompt in supporting U-HAUL customers. She made whole experience of moving ( stressful project) much easier by recommending great tools and supplies along with excellent customer experience!! Employees like her are reason for U-Haul growth.. keep it up!!!
SHARMA S.- Rating:
- 5.0
The staff was very friendly and helpful.
LARRY P.- Rating:
- 5.0
All great!
MICHAEL M.- Rating:
- 5.0
I rented a pick-up truck this morning from the Woburn location. Kayla helped me with the check-out as well as the check-in when I was done with my rental. She was a pleasure to deal with and her professional attitude would definitely make me return. Thanks for the superior service!
THOMAS S.- Rating:
- 5.0
Made the rental process easy and saved us from a disaster after another company messed up. Thanks. Will definitely use again and recommend to others
JOHN M.- Rating:
- 5.0
All Uhaul locations are not equal. If you're lucky enough to live near Woburn go the extra mile to deal with this location. Amilcar (the GM) goes above and vey for all of his customers. I rented a one way rental and was told by Uhaul I had to go to Saugus to pick it up even though I requested to pick up in Woburn. Amilcar drove to Saugus and brought the truck to his location for me. Then to my surprise he texted me a week later to follow up and ask how my trip went. Moving is stressful enough so do yourself a Davy and go see Amilcar.
Anthony D.- Rating:
- 3.0
I was charged for the estimated cost before I even returned the Uhaul to store 0083728 on time. I then authorized them to charge my card when I returned the truck and the charge was less. I hadn't realized I got charged twice until I got home. Please assist in getting me a refund of the first charge as they were not supposed to charge the estimated cost, per the customer service associate I checked in with.
Allison C.- Rating:
- 5.0
The inside of the windshield was very dirty The truck was shaking like it was falling apart doing 65 mph. 70 mph+ made that go away. That should be looked at.
Jaap O.- Rating:
- 5.0
Nothing, you did great with me so make sure you keep that same energy with the others! Thank you so much!
GOLDIE T.- Rating:
- 5.0
Kayla was very professional and helpful with the rental and trailer hook up process. I recommend this location to others.
THOMAS Q.- Rating:
- 5.0
Nice, truck nice staff!
FRANK Q.- Rating:
- 5.0
The Customer Service Rep was very knowledgeable and helpful
Aber P.- Rating:
- 5.0
Kayla was amazing! She took care of all of our needs and helped us make great decisions for our move.
LAWRENCE G.- Rating:
- 5.0
Amilcar and his staff are always excellent. Highly recommend this location!
AARON K.- Rating:
- 5.0
The woman said there was a quarter tank of gas in the truck and I had to bring it back the same I brought it back the same and it was not a quarter tank
ANTHONY T.- Rating:
- 5.0
Certification of the trailer hitch through digital/photos rather than in person inspection would help.
Matthew A.- Rating:
- 1.0
people rude and not ready
David A.- Rating:
- 5.0
kind, fast and efficient service. the best service I have ever found
MAURI A.- Rating:
- 2.0
I have to wait long time (30 minutes) to pick up the truck that I booked. Only one person in the office.
ANDRES M.- Rating:
- 4.0
Clean area, competent service, well maint. equipment. What more could you ask for.
JOSEPH D.- Rating:
- 5.0
The General Manager Amilcar Ruiz went above and beyond to help me when I had electrical problems with my car. He was patient, helpful, and very friendly. I would recommend this location to anyone that needs to rent moving equipment.
JOAKIM W.- Rating:
- 4.0
U Haul of Woburn did not provide me with a written contract or the starting milage. They tell you the fuel tank amount and when the truck is retuned they claimed a different starting milage. They claim in my case the tank was 3/4 full when the tank was 1/2verbally. Then they ask you if you have evidence of all the above when they don't have any either..I'm still in dispute process. Not normal business practice you would expect from a franchise.
George D.