Closed trailer was quite old and seemed in need of attentions
Dianne C
Wolfeboro Carwash & Executive Detail
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wolfeboro, NH 03894
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The location I was scheduled to pick up the U-Haul from could not process my order on the computer as a U-Haul website was down. After an extended length of time, the U-Haul representative called on the phone to process the order. Then the vehicle I was scheduled to use had a check engine light so they could not let me take that vehicle. The only other vehicle on the lot of equivalent size also had a check engine light. Therefore I was rerouted a half hour away to another U-Haul, which was self-serve I could not find the keys for the U-Haul at the self serve as the location called for was not where the keys were kept. They were kept across the street on a different building from what I was being told then the U-Haul app would not upload the photos of the vehicle as required by the pick up procedure. This was a very disappointing process.
Warren LEasy phone call, easy pick up, easy drop off. Very happy with the experience.
Cornelius DIt would be better if the online reservations were more accurate. What I reserved and where I was supposed to pick up, and where I was supposed to drop off were not even close. Very disappointed.
ROBERT GBiggest complaint is the freaking app, it is soooo time consuming and with all the requirements I might as well be a U-Haul employee. Could not scan my license, took forever to get through that. Why did I have to put a secondary contact that was to be called but never called when I was the only one renting the van and driving it? Standing in the cold, 27° and windy weather trying to take pictures of everything, document everything, my account already had all my information as I had rented before but had to re-enter everything. FREAKING STUPID!! Couple other minor issues, would have been a much better experience if it were not for the app. I did order 6 blankets that were not in the van as well.
Jeremy A