Both rental agents I dealt with at this location were polite, helpful, and are great! FYI, the GM cargo van I rented, 3 of the tires, their sidewalls on each, had major damage, deep cuts and chunks of tire missing. I took pictures of the damages and pointed the damage out to the rental agent, who then put air in all 4 tires. Inside van, at passenger rear corner, the van's jack mechanism in the cargo hold area had been used and was put back incomplete, not all parts there, not locked down. Big deep cuts in sidewalks, & large chunks of tire missing from sidewalls on all 3 tires Luckily I only had to drive on local streets at 20-30mph and a total of 32 miles, with a very bulky load that didn't weigh much at all. I would NOT have rented this cargo van if I had to move a very heavy load, at sustained 55mph freeway speeds, over long distances. I would have been afraid of a tire or tires suddenly failing.
NICHOLAS E
Eastern Oil Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodland Hills, CA 91367
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Trying to get the keys online didn't work, but the associate inside the pick up location was very friendly and helpful.
CURTIS KGreat location to us in the surrounding neighborhoods. Reserving online was a simple process and an even easier pickup. The person at the counter of the Mobil was very kind and attentive. My only knock would be that this location does not have carts, dollies or furniture pads so even though you may order/reserve them online you probably (in my case definitely) won't get them. But they will be taken off your bill so no need to worry about paying for something you don't get. I would and will definitely rent from here again in the future when I need a quick pickup for something bigger than my car will handle. (I rented a 9' cargo van)
MICHAEL SThey miss calculated the fuel level and now I have to call the customer service. Also they didn't have my original truck size and we had to change
alireza kEverything was in a satisfactory cony
SHANTIA H