Good service at the pick up, I dropped the keys and next morning all details were correctly submitted by the location. Had all the equipment I needed. Excellent.
Priyesh P
Xpress Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Woodlynne, NJ 08107
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Customer Reviews
- 3.5 Average Customer Rating
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very good sarvis
Dharmeshb PHave an actual counter for U-Haul so I don’t have to wait for someone buying cigarettes to get my reservation
RAYMOND BThe location I booked my pickup for was changed by Uhaul a few days before the pickup date which made it inconvenient. The alternate location was not in a very good neighborhood it was on the border of Camden, NJ. The location was also an Xpress Food mart so as the person was helping me he kept stopping to sell lottery tickets or cigarettes which made me late to meet people who were helping me with my move. The truck was dirty inside and banged up on the outside a bit. The truck only had 3/8 of gas when I started. The gas gauge did not match what was on my paperwork but I knew if I went back in the store to have it adjusted this would delay me even more. Upon return I put $20 gas in the truck but the guy said it wasn’t enough to match what was in there to start and charged me $26 more. He said I would have had to complain before I left and I said I couldn’t waste anymore time. He did NOT offer any solution and handed me a receipt and said complain to Uhaul. I also struggled to understand his strong accent. Again none of this would have happened if I was permitted to go to the actual Uhaul in Somerdale nj that I selected. That’s why I don’t choose the non Uhaul locations. I don’t think I will be able to use or recommend Uhaul again which is a shame because I have rented from you many times. My cost was $168 for 5.5 hours. Disappointed
John LPeople were nice. The cabin of the truck was filthy - cotton swabs on the floor, used tissues in the cup holders, and the seats were torn. The floor was very dirty.
Joseph C