This location the staff very Professional. The Negative situation is that I reserve a Van two weeks before I needed from a Dealer that is 4 miles away which is a ONE-WAY verses Wooster is Round Trip. U-Haul would not send a truck to the Closer Dealership. I had to Travel Approxmently Twenty Miles more. The Local Dealership stated to me that they have been requesting Trucks/Van to replace the units that are rented out and not coming BACK. HUM!??!?! Not SERVICING all there dealers.!!
K S
East Side Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Wooster, OH 44691
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The gentlemen working there were very polite and asked questions so we got everything we needed.
RON SThe gentlemen were very helpful and even worked around a mistake I made when booking the truck, ensuring I received the equipment I needed for my move. The only suggestion would be to allow more time for the pick up survey. After the replacement truck was process the link I had to report any damage or issues with the truck was expired. There was damage to the passenger front fender and it made me nervous that I was not able to report it in the app.
THOMAS KExcellent as usual
CHRISTOPHER FI don't understand my bill. It went from $50.00 to $118.00 very quickly. I had the truck for 2.5 hours and drove it 17 total miles. Also, pretty sure I got charged for the insurance twice. The experience wasn't very thorough.
TYRONE S