When I am dropping off the rental at 2:35pm, the facility was closed did not go inside to see if the place is clean or not so I cannot say. But when I called the number they provided, the person answered and very helpful. Thank-you.
DANIEL T
Four Seventeen Autogroup
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yorba Linda, CA 92887
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I had a great experience with U-Haul from start to finish. The reservation process was easy, the staff was helpful and professional, and the vehicle was clean, well-maintained, and ready on time. Returning the truck was also quick and hassle-free. Everything went smoothly, and I’m fully satisfied with the service. I’ll definitely come this location again for future moves and would recommend it to anyone in need of a reliable rental.
Ray KI reserved a 15-foot truck for a 1-way move (drop off at a different location from pick-up) and had to move pick up locations due to my preferred location not having the truck size requested. When I arrived, the rep said that he only had one 15-foot truck and two reservations so I could only take the truck if I brought it back to the same location instead of a 1-way move as previously requested. I said that was not possible because my move location was 55 miles away and I would not have a ride back to my move location if I returned the truck to the original pick up location. He then said I could only take a 10-foot truck if that was the case. After letting him know that I purposely selected the 15-foot truck because of the amount of stuff I needed to move, he refused to give me the 15-foot truck unless I agreed to bring it back the same day. I opted to take the 10-foot truck so I could just get out of there and start my move. The truck wasn't large enough and it also did not have any gas (the gas light was on) so I had to put gas before starting my move. It just took up so much time trying to negotiate for the truck size that I had already booked then to go get gas. They did give me a gas credit due to the empty tank, which is why I am not giving the lowest rating. I have rented many U-haul trucks and the experience is usually pleasant. This was the worst experience I have ever had with U-haul. What is the point of changing pick up locations and reserving a specific truck size for a 1-way move in advance if I am going to end up with the wrong sized truck after all?
JULIE PRami was very helpful and professional.
BASSAM AI highly recommend using this comoany for any Uhaul rental. Received great customer service from Ray.
RAYMON D