I was a little upset my move was one way..I didn’t use all the millage, put $ 107.00 in gas in swept it out left nothing in it. But only had it for one day.I was still charged for the Thirsday till Saturday.I ask if I would get some refunded and was told NO…That upset me that I brought it back and you could re-rent it.Thanks.. Wolfe .
Lori A
Storage Sense
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in York, PA 17404
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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How U-Haul Reviews WorkI have no complaints very good the service
Randy MWell, for some reason, the drop-off location was changed, and I wasn't notified with a message specifically alerting me to that. A U-Haul rep actually called me to find out where the truck was. She brought up all the information and said she saw the mix-up on your end. But then I was charged an extra day. However, I was able to get reimbursed without delay by a very kind U-Haul rep. via your 800 number. In the future, a specific notification alerting that the drop-off location had changed would be an improvement for the next customer. A phone call would even be better.
Paula DEverything was good I will always use yall
LARRY B