My original order included a dolly and there was no dolly on the vehicle.
Moving Truck Rental in Yorktown, VA at Ocean Storage
Moving to or from Yorktown, VA 23693? Get FREE truck rental rate quotes at Ocean Storage.
Get FREE moving truck, pickup truck and cargo van rental quotes at Ocean Storage
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Yorktown, VA.
Cargo vans and pickup truck rentals in Yorktown, VA
U-Haul cargo van rentals and pickup trucks in Yorktown, VA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Yorktown, VA 23693. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
When office personnel leave to go out on the lot a phone number should be post at the door and that employee should have the phone with them and answer it. I had a 3 pm pick schedule, arrived 10 minutes early and found door locked. The phone number posted on the door, when I called multiple times no one answer. The employee finally came back to the office at 3:10 pm. So I waited outside for about 20 minutes.
After hours process need improvement
Everything was great
Have a more knowledgeable staff.
Had to unhook and move trailer into space myself. This service should be provided at drop off.
Customer service was outstanding. Prompt and friendly. Everything was on point. Great job!
Ustomer service is what this location has above the rest. You can rent anywhere, these folks treat you right
More than half of the lights on the trailer were not working. When I called this location to report it and try to get it resolved I was told that I had to get the 1800 number from the email they did not have it on hand to give to me. They seem to not care for my safety towing their trailer. When I returned it to this site they wanted to know all about the lights and then resolve it. Is safety a concern to uhaul?
Ashley, the on-site rental storage technician, very helpful. She made it very easy for me to secure my rental vehicle and take care of all the details. Super job, Ashley!
Signs werenâ€™t visible. I thought I was in the wrong place. I asked was this uhaul when I walked in and she rudely pointed to a small uhaul sign near the bottom of the door amidst many larger signs on the door. And rudely said thereâ€™s a sign there and one there! I continued to get a rude attitude throughout the whole ordeal
The person who was issuing the trailer did not know what she was doing. She kept losing the information in the computer, and even though I did an per-registration on line, she kept asking for the information which was in the computer. It took over an hour to get the trailer, and meanwhile, the line was backing up behind me. Maybe it is not the attendants fault. Maybe she wasn't trained properly.
I was called 1 hour prior to my pickup time and told that my reservation was overbooked!!
The location itself was fine and the staff was as helpful as they could be; however, I had a horrendous experience with UHaul directly, which destroyed any good will towards UHaul. I'm currently trying to start a customer action file.
The customer service rep was not in the office when I came. I had a last minute change to my pick-up location, so that's understandable. But the business cell phone had been allowed to run out of battery, so I couldn't contact anyone.
I have used U-Haul many times over the past 15 years. This was the best U-Haul experience I have ever had. The office is very clean and organized. I was waited on immediately; the staff person was very professional and assisted me with any questions or concerns I had.
The customer service was amazing. She was courteous, She had a smile, and she made this experience amazing. Iâ€™m going through a hard time and itâ€™s great to meet nice people.
Your agent was very nice and personable.
Service was great
Improve process to check same day reservation / rentals to better prepare for service at specified appointment time
Nothing the best customer service by far that I have this year!!!!
The pickup location was convenient.
Moving is very stressful, it would help if all the equipment that you rent is all in one location at the time of pickup.
This is the first U-Haul site that doesn't connect your trailer for you.
Outstanding Customer support! I was pulling a UHaul Trailer from Nebraska to Virginia, Prospect KY was my stop for the night place. The trailer's light harness had disconnected from my car and was damaged by the road. I needed a replacement section of the light harness to replace the damaged part to enable safe lights on my trailer. I called ahead to "My Uhaul Dealer" and contacted the UHaul manager (Paul, dealer #26434) at 13306 West Highway 42, Prospect KY 40059. I explained my situation and my requirement. I don't know Paul nor have I ever met him. I was a voice on the phone who required assistance from UHaul. First, Paul expressed concern to get the trailer lighting fixed for safe driving at night. Second, Paul offered to stay for 2 hours after closing time, until I arrived to ensure the correct part was replaced and to ensure proper operation of the trailer lights was restored. I declined the offer so as not to inconvenience the manager, especially after closing time. Finally, Paul call me back and authorized me to stop by his dealer location, to swap a good wire harness from one of his similar trailers and leave my damaged one behind... AT NO CHARGE. The customer care, his kindness, support and trust provided to me, a stranger but a customer, in a time of need, is commendable and a noteworthy example to the quality of character and leadership shown by this Uhaul Manager. Thank You! David Timm (Jake) Chief Operating Officer Continuity Operations Group, LLC (COG) (703) 629-3152 (M)