Rental truck wasn't cleaned from the last rental, and there was undocumented damages. U-Haul representative was very polite and apologetic of the inconvenience.
Trailer Rental & Towing in Yorktown, VA at Ocean Storage
Moving to or from Yorktown, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Yorktown, VA 23693 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Yorktown, VA
Cargo trailers in Yorktown, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Ocean Storage!
Utility trailers are perfect for towing large or oversize cargo in Yorktown, VA 23693. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Ocean Storage provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Yorktown, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Yorktown, VA online today!
Trailer and Towing Supplies
Very easy drop off, open parking lot for after hours return. Staff was very helpful when we called about our return.
The young lady who helped me was very nice and helpful tearing our multiple interactions.
This was by far the cleanest, most organized, customer-focused location I've ever rented from. I won't go anywhere else from now on.
The representative was VERY helpful and understanding!
Ocean Storage location was a clean, professionally staffed location. Very helpful and cognizant of COVID 19 restrictions. Will use again.
Explain the self serve process clearly that wasn't told clear to me so my moving process was a extra 45 minutes
Great experience. Reserved trailer and checked in online before arrival. I arrived earlier than expected but the trailer was there, it took only 3-4 minutes to check in, the staff hooked up my trailer in the pouring rain and I was on my way in less than 15 minutes. The nice lady at the desk was friendly and interactive. Masks were required as well as distancing. Hand wash/spray materials available. Definitely a great place to rent a U-Haul. I even completed the project and returned the trailer a day early and they issued me a partial refund!!! Great experience overall!!!
I still had to go inside to get key to the van. I would have skipped all extra steps and just gone inside had I known
I had to go to 4 different locations before I got what I needed after being told the night before that all would be fine in the morning for pick up.
5 X 8 trailer had broken glass all over floor when I opened it up at home. Thought these were to be delivered clean? Perhaps I should charge U-HAUL a cleaning fee.
Just keep doing what you are doing fine
Why should a customer do all the reservation paperwork online to only have to redo iot all in the office when picking up? This weather close to ask hour of my very preasuios drive time.
I used a van to move a tv. Had the van hours. I was charged 25 dollars for cleaning. How unclean can a tv in a box make a van driven with no passenger. I dont recommend this location. The van was returned as checked out. They are waiting for the next guy to charge extra for renting out a van
The lady was very pleasant and patient to deal with. Great experience.
My original order included a dolly and there was no dolly on the vehicle.
When office personnel leave to go out on the lot a phone number should be post at the door and that employee should have the phone with them and answer it. I had a 3 pm pick schedule, arrived 10 minutes early and found door locked. The phone number posted on the door, when I called multiple times no one answer. The employee finally came back to the office at 3:10 pm. So I waited outside for about 20 minutes.
After hours process need improvement
Everything was great
Have a more knowledgeable staff.
Had to unhook and move trailer into space myself. This service should be provided at drop off.
Customer service was outstanding. Prompt and friendly. Everything was on point. Great job!
Ustomer service is what this location has above the rest. You can rent anywhere, these folks treat you right
More than half of the lights on the trailer were not working. When I called this location to report it and try to get it resolved I was told that I had to get the 1800 number from the email they did not have it on hand to give to me. They seem to not care for my safety towing their trailer. When I returned it to this site they wanted to know all about the lights and then resolve it. Is safety a concern to uhaul?
Ashley, the on-site rental storage technician, very helpful. She made it very easy for me to secure my rental vehicle and take care of all the details. Super job, Ashley!