Better communication between service desk personnel. I dropped the key to the rental truck on the same day that it was rented (Sat, Nov 18) per the instruction of the person at the desk Saturday morning. Then I received a call the following Tuesday from another person stating the truck was two days overdue. When I informed the person that I had returned the truck and dropped off the key on Saturday as instructed, this new person looked at the paperwork and 'discovered' the instructions. It was a minor aggravation.
Danny C
Ocean Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yorktown, VA 23693
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
They are very helpful and go out of their way to make sure all your questions are answered.
Yvonne BUnprofessional staff
mashour sNothing, everything went fine.
Susan HGreat place to rent a uhaul. The staff is extremely friendly. I have rented here several time
jason l