Have someone at the rental office during business hours or atleast leave a notepad on door saying when they will return.
Bobby B
Nassau Rv & Boat Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yulee, FL 32097
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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When we ent to pick up the truck they left the wrong keys. We called the number on the building 10 times, no answer and no voicemail. Called the Uhaul 800 number and was transferred to a generic call center, waited on hold then was disconnected. Called again and got a very helpful rep who transferred me to a manager who gave me the code to the orange key drop box so I could get the keys.
Chris LThe office should be staffed during office hours. Plus the location is in a cell-tower-deficient place, which did not allow me to upload the photos required at checkout in the link sent by text.
Don HLocation was good. But halfway through our trip we realized the truck was full of bull ants. So you may want to be careful were you park the truck for pick up next time. The truck was next to a tree when we picked up.
JA'LISA NBad service all time never get on phone ☎️ never in office poor work turned truck in on Saturday and still parked front gate today Thursday yes can check out on line I was instructed to park front gate turn in keys 🔑 drop by c drove truck 4/10 mile returned
erest h