You cannot improve it! The service was exceptional, friendly and the entire staff was a joy to be around!
Virginia D.
Nassau Rv & Boat Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Yulee, FL 32097
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Dropped off a trailer at this location, I was told by uhaul representative to call location upon arrival; I did and operator of location answered and stated that he acknowledged I was there would "check in trailer later". 11 days later I received a final bill with a charge of 8 extra days on it. unacceptable--I have photographic evidence with time stamp that I returned trailer to location at due date.
ORLANDO S.Drop off was easy, attendant was very busy but helpful and the site was easy to get to! Uhaul always meets my needs!
David B.Our rez was for a 10ftr one way to Naples at The econo lodge in Kingsland,GA. Following the paperwork almost completed the clerk declares the assigned truck could not be used as a one way to Naples! HUH? She makes a call and finds us a new rez in Yulee,FL. Off we go the Nassau r/v for our 3pm rez, get there at 2:30 and it's CLOSED! Called number on wall,get a guy whose says he trying to get someone to come and says will call back if not. 3:00, no call but get new rez for St Mary, GA. I phone first to wich lady says " no 10ftr but free upgrade to 16ftr" HUH! I don't want that monster! We call Jax uhaul traffic, get Bettie (only bright spot in our entire uhaul experience)who searches for 10ftr for us. We also call guy from Nassau rv who says we can get the truck at 9am the next day. Bettie gets back on fone, states no 10ftr available, we tell her give us Nassau at 9am and get it. Problems continue cuz our trip was delayed a day, movers canceled at our expense, and to add insult to injury the guy at Nassau arrives at 9:20 , drives right by us like we're two dopes, never acknowledged us, enters the facility, begins to empty uhal drop box when I ask him why he's so ignorant that he knows who we are? That we've been waiting patiently , and our service the day before sucked and he should be taking care of us immediately first and foremost! Horrible Uhaul experience of a lifetime and will try my best to never rent anything from uhaul again! Will indeed tell everyone I know about this experience.
EDWARD M.When we picked up the smaller truck it was definitely an odor in the back. Couldn't tell what it hard last but it definitely had a smell. Lysol seem to do the trick. The cab of the truck was clean. They also had a dolly available that he let me rent since the first place that I picked up a truck did not have any. Very friendly and helpful staff.
Diane M.