Customer Reviews for Nassau Rv & Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Nassau Rv & Boat Storage

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Jasper J. on

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Bo comments.

Justin M. on

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Customer did not leave a comment.

Joyce K. on

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Nothing needs to be improved that’s why I keep coming back because of the awesome customer service and service as a whole

Timothy G. on

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Susie is wonderful!!

Carolyn M. on

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It took several calls to get the truck returned out of my name. I had to call a few times and no answer then had to drive up there and the attendant was st lunch. Call customer service 3 times to resolve dnd they said the field manager Tim would handle it.

YuleeBandBooster F. on

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dewey B. on

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Everything was great

Jasper J. on

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Kenneth O. on

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Wm Yulee Band B F. on

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Always wonderful working with this dealer. Professional, courteous, effective.

William F. on

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Always friendly and helpful, love working with these guys.

John S. on

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Suzie was amazing, wish we could clone her into every customer support role on the planet. Owner was onsite and just as wonderful. Top notch folks.

Michael A. on

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I was very upset with the system for 24 hour check in. I got hung up on after being on hold for 7 mins to speak to someone. I then called back and waited on hold for 12mins before hanging up and my boyfriend was at the site for one hour and fifteen minutes before everything got squared away and he was able to pick up the uhaul. We ended up moving our things in the rain due to this and it was not convenient at all and i will never use your services again if i can't use them during business hours. This is not a complaint on the location, I want to make that very clear this is about the website and the call center customer service. This was a terrible experience and I'm very dissatisfied with the 24 hour pick up.

Jonathan B. on

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Misty M. on

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Very friendly, clean, efficient process.. I highly recommend this location for your Uhaul needs..

jeannette W. on

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Randall W. on

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Víctor C. on

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The uhual app needs work had problems with and the nice lady at the locations was the one who help me and made the experience pleasant and smooth

Brian J. on

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Dropped off at night used key drop box

Jeff L. on

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Toni G. on

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Courtney H. on

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ROBERT P. on

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Galen F. on

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It was closed when I dropped off the truck.

Rick C. on

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Hugh P. on

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Susie is great to work with! Much better than 1 800 staff.

Víctor C. on

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Shirley W. on

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It was a Sunday I dropped it off. Place was closed, had plenty of room to drop the truck off. I called next business day to check on it, all is good.

Robert V. on

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Just need a clearer sign that the office is behind the front business.

William F. on

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Always a wonderful experience at Nassau RV and Boat Storage, highly recommend!

charlene C. on

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Drop off location was not in the vicinity I was told had to travel miles our of my way to drop off truck . Directions need to be clearer .

Michael M. on

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Great facility

Jonathan D. on

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Great people. Very accomodating.

Gary P. on

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Convenient and easily accessible!

J. Curtis N. on

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Service was excellent (Susie was great help). Without any fuss we were able to cancel our reservation when my wife's unexpected health problems made it impossible for us to travel. Recommend.highly.

Bleecker S. on

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Susie was always great..

DENNIS D. on

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the people there are great

Wade S. on

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Staff was very friendly and the facility was in good condition - wouldn't hesitate to recommend them to a friend and/or use them again in the future should the need arise again.