The truck was dirty and wet from the rain, also the steering was very loose. It was a challenge driving the truck—I have driven several box trucks before. I informed the gentleman at the drop off site and they kind of made a kick out of it??? Not sure I will rent a U-Haul truck again!
Stephen G
CC Computers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Henrico, VA 23228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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This location is not friendly, i am using u-haul about 5 years, first time a person told me you need to finish all work with trailer and then i will come and take a picture, i asked you sure, who is responsible for trailer to set up to car? Also he didn't check trailer light.
Ramazan DIt should be noted more clearly, during the initial scheduling, that the pick up site may vary.
Paul SYou keep using my email for other customers transactions
theresa pThis was an exceptional location with an awesome manager.
Edward M