I'm unsure where the negative reviews are coming from; this was the most straightforward experience I've ever had. The proprietor was not on the property but was less than five minutes away (I had called around noon to confirm he was still open, as he closes at 1:00 PM on Sunday, and this qualified as a reservation). There was another couple ahead of me, and he directed me where to back up to the 6X12 trailer while he helped them. He asked if I was returning the trailer locally and told me unattended drop-off was acceptable. I had the trailer back by 7:00 PM, took pics from all angles, not one problem.
Timothy L
Gosine Corp
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Lady Lake, FL 32159
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Customer Reviews
- 4.0 Average Customer Rating
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Not a thing. The transaction was perfect.
Ernesto VScammers. Check the reviews online. 1 stars all over.
RICHARD LThe person in charge was very helpful and knowledgeable. Instructed me the whole hook up process.
Arturo CThey advertise open and were closed when I get t there , at 1 pm The app took over a half hour to complete in 90 degree heat Should have been done by a representative Also still waiting on a call from U-Haul to go over the lack of speed control all the way to Fla because of mechanical issues and why the car hauler only had 15 psi in the tires when I picked it up, all tires should have been around 55psi, I had to service it myself I am used to driving big rigs but someone who is not experienced would not have known to check the proper tire psi and would have had major problems if not an accident.
BRIAN B