Trou Automotive (U-Haul Neighborhood Dealer)

Trou Automotive (U-Haul Neighborhood Dealer)

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735 Philadelphia Pike
Wilmington, DE 19809

(302) 416-6746

Driving directions


  • Free towing inspection
  • 24 hour dropoff

Customer Reviews for Trou Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Trou Automotive

Overall rating: 4 out of 5 stars

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Ray F. on 9/20/2016
Rating: 3 out of 5 stars

Pick up was fast and easy. The manager was efficient and friendly. The drop-off procedure (for a Sunday drop-off) was explained and proved easy. There were no problems with the vehicle, a cargo van. It was easy to drive, the A/C worked great, and the mileage was OK.

Louise K. on 9/8/2016
Rating: 4 out of 5 stars

The place was not fancy but the service was great.

ROBERT O. on 8/24/2016
Rating: 5 out of 5 stars

Nothing, excellent to deal with.

Jessica S. on 8/7/2016
Rating: 4 out of 5 stars

The man was very friendly and courteous.

JILL Z. on 8/6/2016
Rating: 5 out of 5 stars

Quick and easy rental Antonio Is good @ what he does Explained to me every step of the way and Drop off of key couldn't be easier than a Bright orange U-Haul box

Matt C. on 8/4/2016
Rating: 3 out of 5 stars

Site is a mess, but service was good.

Pamela T. on 8/3/2016
Rating: 2 out of 5 stars

Provide better drop-off instructions. English language brochure. Have someone available to accept the key return instead of an empty office with hooks

ROB O. on 7/22/2016
Rating: 5 out of 5 stars

Ask For Antonio he gets Stuff done

enoh f. on 7/22/2016
Rating: 5 out of 5 stars

great service

JUDITH B. on 7/11/2016
Rating: 1 out of 5 stars

Remove this location from U-Haul's approved pick-up locations. It does not meet nor is it a good representation of U-Haul standards based on past rental experiences.

Michelle M. on 7/10/2016
Rating: 5 out of 5 stars

Great service and price . Thanks

Darrell N. on 6/22/2016
Rating: 2 out of 5 stars

The overall appearance of the location looks more like a junk yard than a rental shop. However, the truck was almost brand new and the service rep was nice and helpful.

BOB L. on 6/21/2016
Rating: 5 out of 5 stars

This is the only place I would rent my u-haul vehicle.