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RODNEY H | First ImpressionsSelf Storage Units in Wilmington, DE, 19802
U-Haul Moving & Storage of Wilmington
Services at this Location:
Features Available at this Facility :
Promotions:
Available Units (All Sizes are Approximate)
Indoor Storage
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![Example storage unit layout]()
Small
5' x 5' x 6'Miscellaneous Storage
Size Guide- Rate:
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$109.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $109.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
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$129.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $129.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Small
5' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
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$139.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $139.95 Per Month
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![Example storage unit layout]()
Medium
8' x 8' x 6'1-2 Bedroom Home
Size Guide- Rate:
-
$139.95
Per Month
- Interior
- 2nd Floor
- Street Level
- No Climate
- Rate:
- $139.95 Per Month
1 Unit Left!
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![Example storage unit layout]()
Medium
8' x 10' x 6'1-2 Bedroom Home
Size Guide- Rate:
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$169.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $169.95 Per Month
1 Unit Left!
Rent Now to Secure Your Room! -
![Example storage unit layout]()
Medium
10' x 10' x 6'2-3 Bedroom Home
Size Guide- Rate:
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$189.95
Per Month
- Interior
- 1st Floor
- Street Level
- No Climate
- Rate:
- $189.95 Per Month
2 Units Left!
Drive Up Storage
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![Example storage unit layout]()
Medium
10' x 15' x 8'2-3 Bedroom Home
Size Guide- Rate:
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$239.95
Per Month
- Drive Up
- 1st Floor
- Outside Level
- No Climate
- Rate:
- $239.95 Per Month
2 Units Left!
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
There was an issue with the storage unit that was reserved. When I came to move in on February, 12th, it was discovered that someone else was moved in the unit already. Rahmir did the best he could do to rectify the issue, by offering me multiple smaller units to accommodate my needs. A day or two later, I received a call by General Manager Steve, with an attitude telling me that I would still have to pay full amount for all of the units even though I was inconvenienced. I was going to take the issue to corporate but I never got around to doing so. After logging into my U-Haul account, I see that my move in dates listed as Feb 11, 12, 13, & 14th when it was the 12th. When I moved out on April 12th, I was told again by Steve in a nasty nonchalant like tone that I had to pay for the units or I wouldn’t be allowed to move! Then proceeded to tell me if you live in an apartment and the you had to move out by the 12 and you move out on the 12th the landlord would take you to court. Charles and Rahmir remembered the issue when I first moved in and did their best to help me. Steve should check his un-accommodating attitude especially having a position dealing with various customers and issues because I don’t see how he became a general manager anywhere!
Kamill H | Overall ExperienceThis is the worst storage experience I ever had in my life. My unit was mouse infested when I put in the claim to retrieve damages and losses, it was denied due to staff being dishonest to the adjusters so my claim was denied I lost about $10,000 due to the infestation and the employees were dishonest and not very helpful it would’ve been nice if my properties was compensated for I took a big loss lost a lot of my property and belongings, along with furniture and clothes i’m gonna be honest it was only one fella that was very helpful throughout my experience and he’s the manager
armeel c | Overall ExperienceThere was an issue when I arrived but the gentleman (don’t remember his name) did everything in his power to rectify the issue.
Kamill H | First ImpressionsThe lights were off and I ordered a 10ft storage but it’s 2 separate 5 ft units with a wall separating them. There’s no elevator in this facility inconvenient if you’re on another floor other than 1. Have to log in to 2 separate keypads to enter building and they’re not next to each other.
Stephanie R | First ImpressionsTerrible neighborhood
Mark O | Overall ExperienceStaff did not want to work with family to secure removing items from storage after Neysa Jackson passed. The General Manager ordered all family heirlooms and belongings be thrown in the trash which is what staff did.
NEYSA J | Overall ExperienceStaff members are UNPROFESSIONAL.
Andrew C | Overall ExperienceCustomer service was excellent. He provided me with information on how to get in and out of my storage and was able to assist when I was checking out. Customer service rep that I worked with had a line of people and no one to assist him. He was pleasant and helpful.
kim b | Overall Experiencethanks Uhaul.
Ronald O | Overall ExperienceNo Comments
Janie M | Overall ExperienceTo whom it may concern the lighting is a bit out dated not well lit take awhile to come on with the sensor that amount of rodent droppings in my storage unit was disgusting . Key card to gain access is a joke never worked properly . Staff is could be friendly looks like there customer service is poor and understaffed . The storage inside halllways where dirty like they never get tended to not cleaned . For the amount of coin this storage facility is charging I don’t see it to be worth the price for the condition of you belongings to be stored especially having the rodents eat away at comforters that was stored in my unit as well as other items . Thank You Will S.
willie s | Overall ExperienceThe staff was helpful and friendly. The storage unit itself was adequate but far from the quality of the average rental locations. This specific U-Haul Storage Facility was in a questionable part of town that I would NOT recommend going to after the sun goes down. Other than that, I had no problems.
John B | Overall Experience