Customer Reviews for Golden State Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Golden State Storage
Tell the truth about the gas refund policy if indeed there is one.
No air conditioning horrible ride
Its the customer service her name is Felicia. I was not happy with the way she handles business. Its like she treats certain people with attidude. So overall i will not be returning to that location due to Felicia.....
Kind of hard to find because there is no U-Haul signage. It's mostly a storage facility. We saw another truck go in so that's how we knew we were in the right place. However, dropping off our truck was an extremely efficient process, and the manager even made an adjustment for me since we had returned the auto transport hauler a day earlier.
Wonderful service, quick pickup. Will definetly come back.
Well everything was fine, until almost a week later they decided I didn't pay enough and took another 80$ out of my acount! without WARNING!! Causing me to have a negative balance on my acount!!! Resulting in about eight overdraft fees at 35$ a pop!!!!! Giving me about 50$ to pay my rent....which was due two days later!!!!! I'm going to warn everyone I possibly can to avoid your business!!!! And thanks for scr €wing me good!!!!