Customer Reviews for Sunset Rentals
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sunset Rentals
The young man helping me was exceptional.
The first trailer I took had 2 bad tires so I had to return it and that cost me precious time. The people at the sunset location were friendly and helpful but that should have been caught before I left with it.
Brent was the utmost professional and went above and beyond to help us with our move and the trucks/ trailers we rented. We could not recommend them more. We also would like to recommend uhaul equipment in general. The 20 foot trucks were well equipped and the car hauling trailers were very stable. Everything worked out very well even in the high winds we encountered on the highway from Utah to Texas.
Personnel was rude, uncaring and unhelpfull.
Brent was very helpful getting the vehicle checked and setup for the trailer.
We needed a truck for Sunday only but had to pick it up by 11 on Saturday as they are closed on Sunday. We were charged for 2 days as he said we had to leave the truck on Sunday night but we were told to return it by 9 am on Monday which we did.
Very professional and personable.
Great customer service, prompt, efficient. Keep up the good work. The website for early check in needs help. I suggest you try to get one of the owners to try the site, not a secretary and sit with the web tech while you try it. Thanks,
I have used this location several times and every time it has been a smooth rental. Consistency is important to me when I shop for services. thank you again.